You will receive a confirmation email from us once your order is placed successfully. If you still cannot locate the email in your spams/ junk folder, please contact us and we will investigate furth

Simply contact us within 12 hours, stating your name and order number. We will do our best to accommodate if the items have not been already been manufactured.

When your order is shipped, you will receive an email notification which will include a tracking number that you can use to check its status. Please allow 48 hours for the tracking information to become available to you.

If you have not received your order within 5 days of receiving your shipping confirmation email, please contact us with your name and order number, we will look into it for you.

No worries, only happiness! Your satisfaction is our top priority. We have a 100% Satisfaction Guarantee, which is a protection scheme on selected products* you purchase, to help you shop with a peace of mind.

Click here to find out more.

All products are printed in-house in Singapore to allow for meticulous oversight of the production process, ensuring that the final product meets stringent quality checks. 

This helps to reduce our inventory cost, and this is how we can pass on the cost savings to you and keep our product prices reasonable. On a broader vision, we also want to help reduce overproduction and wastage in the retail space, to help do our part for the environment. 

For sure! No matter if it is a single item or a batch order, if you have any special request, please contact us and we will work it out with you.

Definitely! At artisimo, we take great pride in compensating our artists for their creativity and talent. Artists earn a royalty every time their design is sold. We are committed to ensuring that our artists not only receive fair compensation but are also duly credited for their exceptional work.

Email us at partnerships@artisimocollective.com with your portfolio and social media account links and we will get in touch!